Safety is Our Focus
We are pleased to announce that we will be reopening to welcome guests from Saturday 4th July.
Booking for both meals and drinks will be required.
The safety and wellbeing of our guests and our team is of paramount importance to us and we have been working hard to implement all possible precautions to ensure all guests have a safe, comfortable and enjoyable experience with us.
Some of our safety measures will mean that there will be a few noticeable changes to your visit, but you can be confident that you will still be able to enjoy Great Drinks and Delicious food at The Stag Chorleywood.
Our Safety Commitment
SAFE SPACES WITH SOCIAL DISTANCING
We are following all the latest government advice around safe social distancing to make sure your visit is safe and stress free.
We are arranging our seating plan so that you and your booking can enjoy your space safely.
Everyone appreciates their own space, during your visit be mindful of your fellow guests at all times and be sure to allow space for others to enjoy.
REDUCING CONTACT TIME
At all times during your visit, contact time will be reduced to a minimum, all orders will be taken at the table to save you coming to the bar, food and drinks will be delivered to you in the safest way possible.
We will ask you to use our single use menus which will be recycled after your visit, or you can take them home with you.
ENHANCED HYGIENE STANDARDS
Our already very high hygiene standards are being enhanced, with cleaning schedules adhered to around the pubs, restaurants, golf course and hotel.
If you spot something that we've missed, please make a member of the team aware so they can correct it.
DAILY HEALTH TRACKER
Our teams will complete a daily health tracker before entering the building so we can keep not only our guests safe but our teams safe as well.
Our teams have also undergone additional training for a safe reopening of your local.
We are following government advice in safely keeping a note of our guests contact details in case we need to contact you with any information after your visit.
What to Expect
We have followed PHE and Government advice and implemented the following actions across our managed estate, in order to mitigate the risks posed to our team, guests and suppliers.
Full site-specific risk assessment completed which will consider capacity, space requirements, entrances, exit and pinch points
Every member of our team has completed a minimum of 1 certified Covid Secure e learning course and refresher training for other areas
Every member of our team has completed a ‘Back to work’ Health Questionnaire, and will complete a ‘Fit to Work Health Tracker’ before each shift
We have communicated a live ‘Operating Brief and Guidelines’ document to all of our team, which we update and amend as Public Health England and Government guidance changes
We have provided our team with PPE, where required, in line with Government guidance, including washable face coverings which are for optional use
Team will work in “fixed team partnering” where possible, start and finish times will be staggered where required
We will deliver further enhanced handwashing, cleaning regimes and monitoring.
Hand gel sanitiser will be available for guest use
We have briefed our team in ways to maintain social distancing between each other and guests where possible and to mitigate risk where this cannot be achieved, for example by facing back to back or side to side or reducing proximity duration
We will close internal soft play area and will not host live music events until guidance changes
We will encourage cashless payments and reduce vertical drinking to a minimum via seated service
Guest numbers will be controlled
Bookings will be encouraged or mandated, depending on the site
Takeaway food will be available
Track and Trace requirements will be supported via a QR code and website on entry (you can use paper if you prefer. Online booking contact details are retained in line with GDPR guidelines
Signage will support our endeavours
We will train, coach, monitor, listen and learn as time progresses and guidance changes
We will continue to promote health and wellbeing, partnering with the Licenced Trade Charity and adding various e learning courses to our teams learning platform including: Personal Resilience, Mental Health Support Champion, Diversity and Equality, LGBT and Unconscious Bias along with a plethora of other courses to help all of our team feel comfortable and confident in the workplace